At Fever Dreamz, we are committed to providing unique and high-quality jewelry pieces. Please review our exchange policy before making your purchase.
No Returns:
All sales are final. We do not offer refunds or returns for any purchases.
Exchanges:
We understand that sometimes an item may not be exactly what you expected. We gladly offer exchanges under the following conditions:
- Exchanges are accepted within 30 days of your purchase.
- The item must be unused, unworn, and in its original packaging.
- The exchanged item must be of equal value to the original purchase.
- The customer is responsible for any shipping costs associated with the exchange.
How to Exchange:
To initiate an exchange, please contact our customer service team at janeejuelz@thesweetspotsociety.co with your order number and details of the item you wish to exchange. Once approved, we will provide further instructions on how to send your item back to us.
Damaged or Defective Items:
If you receive an item that is damaged or defective, please notify us within 48 hours of receiving your order. We will gladly replace the item at no additional cost.
